Technical Help
      Back to home
      1. AgriNous Knowledge Base
      2. Troubleshooting
      3. Technical Help

      Subscription Invoicing Emails

      Whitelist AgriNous invoices from Maxio to ensure deliverability.

      AgriNous uses the cloud platform Maxio (formally SAASOptics) for our subscription billing.

      The Maxio platform leverages Mandrill (Mailchimp) for email sending. 


      If you're expecting, but not receiving invoices from AgriNous for your subscription, whitelisting the below Mandrill's IP addresses should prevent your email client from categorising our mail as spam:
       
      ip4:198.2.128.0/24
      ip4:198.2.132.0/22
      ip4:198.2.136.0/23
      ip4:198.2.145.0/24
      ip4:198.2.186.0/23
      ip4:205.201.131.128/25
      ip4:205.201.134.128/25
      ip4:205.201.136.0/23
      ip4:205.201.139.0/24
      ip4:198.2.177.0/24
      ip4:198.2.178.0/23
      ip4:198.2.180.0/24

       

      You may need to contact your IT service provider for help here.